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SPG joined forces with the world's leading publishers and manufacturers in the world with the care of an offer quality products recognized


   Conditions of Use

 

1. Prices are set unitary taxes. All fees will be charged in addition accordance with the legislation in force.

2. These prices are subject to change without notice.

3. The rates given in the list of prices reflect the system of payment in cash with order

4. Payment possibility futures after express acceptance of our financial department

5. All orders submitted to us we do not engage with the customer after express acceptance on our part through an acknowledgment of command which must be confirmed by the client.

6. The prices shown on the receipt of order (except as expressly provided in the receipt of orders) will be maintained for one month from his signature.

7. If the customer has not taken possession of the goods ordered and billed in accordance with the conditions of sale and payment within a period of 15 days, the order could be undone and GSP reserves the right to do away with the prize When ordering replacement for the same products.

8. The cost is heard in the receipt of order. In case of long shortage on a product, the price to pay is that at the time of billing. The customer reserves the right to modify or cancel his order on the said (s) (s) Product (s) missing (s).

9. Our delivery times are only indicative. No delay should not result in penalties.

10. The partial delivery of a commodity, except as expressly provided in the purchase order for a client's total supply, can not justify the denial of payment for goods delivered.

11. The merchandise is sold shipping outside of the cities covered by our agencies. For ordering <= 500DT HT delivery will be in our premises.

12. Any claim, except that relating to the guarantee, will be valid only if it is made within three days of the delivery of goods at the customer.

13. All returned merchandise must first be agreed with us. The returns must be sent by the client to our office / agency.

14. Our equipment is guaranteed. This guarantee shall be subject to publishers or manufacturers in their application and their duration (minimum one year). The defective products which guarantee our responsibility we must be returned in their original packaging, their accessories, software and notice and after our agreement. The guarantee does not for the damage which may be suffered by the purchaser due to defects in equipment and supplies sold. She lapses:
When the equipment and supplies have been the subject of intervention by people outside our company prior claim.

When defects are caused directly or indirectly to a defective or abnormal usage, even transient, or at a facility under abnormal conditions or extreme.


15. Our equipment is warranted to be free from defects or hidden when using the product in the normal way and according to the instructions for use by the manufacturer. This guarantee does not apply to products damaged by accidents, misuse or inadequate, faulty installation, used in violation of product characteristics and instructions that accompany or another amendment, unauthorized repairs. Natural disasters, shock, the effect of lightning, the exposure of the product in terms of conservation harmful to its operation, are not considered normal use.

16. The repair and / or replacement performed in our offices. The trader distributor retailer should proceed with the filing of the final consumer product to one of the retail outlets closest: SPG SA Local Tunis Building Babel 1st Floor 2045 the Berges du Lac Tunis / SPG SA Local Sfax Tunis Road Building El Houssein 5th Floor 3003 Sfax. A report will be submitted in response to any intervention mentioning the diagnostic of our after-sales services.

17. The duration of repair or replacement if necessary (by offering a product specifications equal to or greater) shall not exceed the 15 days from the date of receipt of the product in our offices. Failing GSP proceed to repay the merchant retailer distributo